Preamble
Director Vijay Singh and several other managers already at the conference, so the offices had an empty and directionless feel to them.
Ferocious pace of e-mails, so that all I did was reply to them as they pinged onto my computer.
At midday Gary (assistant librarian in the Reading Room downstairs) helped me carry boxes down to my car, and then I set off. The drive took me about three hours. The hotel not lavish.
Difficult night, mainly because my room was so cold and I felt nervous.
The seminar
I got up at 5.30 and had breakfast in my room. I went through the seminar plan once again (for what felt like the millioneth time). Then at 8am I met Campaign Manager Callum Smith and we walked across to Vijay Singh's hotel.
Later we were in the room where the seminar had been booked. Everything had been prepared and tested and there was nothing more for me to do until lunchtime. I felt absurdly superfluous.
In the concourse area countless numbers of people were milling around. I sat in one of the cafe areas, in one of a small circle of very low black leather armchairs. Shortly afterwards a group of angular young women, all of them far too thin and dressed in expensive-looking black clothes, sat down in the chairs around me and began a meeting. They were obviously activists, possibly employees rather than volunteers. They conversed entirely in "head office speak", and although I am familiar with that language even after ten or fifteen minutes I still did not have any clear idea of what they were discussing. Certainly something very serious seemed to be going wrong with a project they were working on. Their pretty faces expressed concern, unease, even a little fear. So intimate was my presence, right in the middle of their circle, that I half-expected one of them to turn to me and ask: "What do you think?" The time came for me to go back to the seminar room, so I did not hear what conclusion they reached.
Although many people had been invited to the seminar I had been afraid that only one or two people would turn up. I need not have worried, the place was packed, with about forty latecomers standing at the back. Simon C and Marcia Walsh stood at the door and made sure non-one drifted in who did not have an invitation.
There were a number of high-level people attending, in a little group gathered around Alec Nussbaum. These included one man of real power, smiling to everyone as he breezed up to the front row of seats. He is possibly the most conceited person I have ever met, his smugness having an almost tangible quality.
The presentation was delivered by Vijay Singh and Callum Smith. The audience applauded, the questions were animated, various PR photographs were taken. I stood at the side with the other Institute staff, and we congratulated each other on how well it had gone.
A buffet lunch had been ordered for the audience, and after the formal part of the seminar came to an end they waited in their seats expectantly. But no lunch arrived. We waited and waited, and various people began to get up and walk away. With a feeling of slight panic I rang the caterers on my mobile and asked where the lunch was. After a while a harassed individual appeared and explained that lunch had been laid out in the room next door. He showed me a door in the partition which led to the room where the food was spread out with two waitresses in attendance.
Helped by Tim Watts (Innovation Manager) I herded the audience through into the next door room. The lunch was excellent, and I felt a little guilty over such luxurious self-indulgence (I had ordered the food myself from the most expensive menu options). No wine on the orders of Vijay Singh, but the coffee was of the highest quality.
During the lunch I felt it wise to talk to Mary McF from Head Office Media Relations (late fifties with a wheedling Scottish voice) as the feud between us has grown a little out of hand. We chatted amiably enough, and possibly relations may be improved. I also talked to Carol Reynolds who told me some of the rumours circulating about Vijay Singh.
Towards the end of the lunch I saw an elderly lady with a walking stick helping herself to food. She had not been in the seminar, and I wondered if she was a gatecrasher. She turned out to be Alec Nussbaum's mother, and consequently a useful person to know if I could only be bothered to make use of such contacts.
When the lunch was finished I went back to my hotel and slept.
Woken at 6 by a call from Vijay Singh asking me where I was and thanking me for organising the seminar.