MondayExtremely quiet in the agency today, but there was an air of expectation - I could almost say menace. I had hardly slept last night, so all of the day I felt listless and tired. As a result I kept myself to myself, only really talking to Eleanor (trainee account executive).
Agency head Yvette called the Monday planning meeting. Instead of sitting behind her desk the big woman walked up and down in an agitated state, complaining about the lack of support she was getting. She was wearing a voluminous eau-de-nil silk trouser suit (which with her bulk made me think of photographs of Winston Churchill in his boiler suit).
Her ash-blonde hair, streaked with grey, shook as she told us "It's almost as if you are trying to sabotage everything I do".
Later Yvette was alternately shouting at Jonathan (copywriter) and Andrea (senior account executive). Andrea began muttering about a mass-walkout. I began to seriously wonder if Yvette was insane.
TuesdayAgain not much sleep. A slight headache all of the day. One of the reasons I am so relaxed about the situation at work is that I know I cannot keep up this commuting and eventually I will move on.
Crossing the Thames to my financial newsletter client, I was surprised at how much noise the river made this morning, and how high the water seemed to be.
In the agency there was a gloomy atmosphere, although Yvette was out most of the morning. When she returned she began making unreasonable comments to everyone, myself included. There was a feeling that things were heading for a showdown, and Eleanor talked about organising ourselves and going up to see Terry (owner of the agency and head of the PR company upstairs), but for a variety of reasons this is not really practical.
Andrea went out for lunch, and when she came back some sort of exchange took place in Yvette's office. Very subdued Andrea came into the account execs office and sat at her desk. When I next looked in her direction slow tears were running down her face and she said: "No matter what I do it's always wrong".
At four o'clock I took a late break, knowing I would have to work late this evening on a rush job that had come in. At Pret a Manger I ran into Patricia, Terry's previous PA now working for a theatre. She knew all about events at the agency and was able to put things in perspective (particularly that Terry would never back junior staff against Yvette, and that any deputation would not last five minutes before he threw them out).
"You just have to accept you're working for a bad employer, and that there's no future there" said Patricia.
I was in the office until nine, borrowing keys so that I could lock up. Emerging into the street I was struck at how different it looked in the evening. As I walked towards the tube I came face to face with Andrea and Richard M, one of our biggest clients, and seeing them was a surprise - I hadn't known Andrea was meeting him, and they looked very pally for client and account exec (and also what were they doing so close to the office - surely they weren't going in there?).
WednesdayYvette was out most of the morning with Julie (trainee account executive) and Neil (graphic designer). Andrea and I talked about how awful things were in the agency and how nice it would be to leave. She talked again about making a complaint to Terry.
"Julie I regard as Yvette's spy" said Andrea, "and Neil I do not trust. Jonathan is useless. Which just leaves Eleanor, you and me."
Later I talked to Jonathan about a novel he was writing in the quiet periods (it was very quiet today). The work is a spoof ghost story and sounded dire. I was bored by his excessive descriptions of it, and made several attempts to get out of the Studio until finally Eleanor called me to the telephone.
Yvette came in and once again Andrea was under pressure for a great many things that were not her fault or her responsibility.
A general meeting was called for 3.30, and this set everyone wondering whether Yvette was going to make a major announcement. However when the meeting came it was just another rambling moan at how poor our work was. Later Eleanor and I discussed whether Yvette might be mentally ill and heading for a breakdown, so often does she contradict herself and behave irrationally.
Several times I went upstairs to help myself to chocolates kept in the 'fridge (samples of a new product).
ThursdayOnce again I started the day by going straight to my newsletter client in his office near the Thames. The river fascinates me, and I paused half-way over the bridge to look down into the rushing water. I knew that if I fell there would be no chance of survival.
Getting to the agency by late-morning I arrived just before Yvette. The weather very warm so that Andrea was wearing summery clothes including a bare midriff. Yvette bluntly told her the clothes were unsuitable.
The ads for our oil client were given the go-ahead for a Paris publication. At one stage the campaign had been in doubt because of hesitation by a regional manager, but Yvette had gone over his head and got the advertising approved. This really illustrates the agency's dilemma - nothing will be done about Yvette's bad behaviour while she is bringing in significant amounts of money.
The afternoon experienced a rush of ads coming in so everyone became busy.
Graphic designer Neil had badly briefed a third party over the collateral items for our IT client (especially the web content). Since the work will have to be done again (and paid for again) Yvette had to be informed, and we heard her go into the Studio and begin shouting at Neil. "He had that coming" Andrea said to me quietly.
FridayI woke at 5 this morning because I had to get approval for an ad from a client who is travelling in the Far East. I then had to ring the other decision maker based in Brussels. So many amendments and extra things to do that even before I had left the house I felt as if I had done a day's work.
At the agency the magnificent news that Yvette had taken the day off. She rang in a few times, but none of these calls were directed at me. Long leisurely day spent getting my invoicing up to date.
At lunchtime I met Katharine (Terry's PA) and temp Jane, and we went to lunch at a quiet pub. I tried to ban talking about work, but they were both eager to hear about Yvette's latest excesses. None of us was keen to go back to work, and we could have sat there all afternoon.