Above: I am still keeping up with my objective of running three miles every day. Because I have developed a sore knee from road running I have decided to join a gym and run on a treadmill (also means I can run during the day and not have to do it when I get home and feel tired). Douglas (in Val’s account team upstairs) recommended Gymbox as it is so close to the office and you can basically get in and out within an hour (I can take my lunch hour at 11, which means there is not too much of a rush). It’s very clean inside. Music is a bit loud. Havn’t tried any of the classes (yet).MondayArriving at my desk this morning, there was the same pile of work that I had left on Friday - but somehow it seemed more manageable. Almost as soon as I got in Kate briefed me on another client she had brought on board. I encouraged Pete (my so-called “assistant”) to push Ian for an account list of his own (mainly as it has reached the point where I can’t trust Pete to do anything properly - at least if he had his own client list he would be out of my way, and sink or swim by his own efforts).
In the afternoon Joey (freelance graphics designer) came in to be briefed on a map that needs to be created (my biggest client, BQW, is moving to Watford). He talked about when he used to work for a German engineering company in the UK, doing their technical drawings (“I used to drive a red BMW, which was my personal company car… I used to do seventy hours overtime a week…”).
TuesdayThe morning was quiet, almost boring - until ten o’clock. Then a row erupted between Kate and Tony W (who does the print-buying). Both of them became highly agitated.
“Do you know what he’s done” Kate shouted across to Ian (our boss). “While I was on the ’phone he put a post-it under my nose saying the pdf proofs for the Bonnear job won’t be ready until this afternoon. I’m due to show them to the client in half an hour - it’s TOTALLY UNACCEPTABLE.”
She stood there in her black boots and black knee-length dress, her wavy blonde hair (possibly crimped over the weekend as there seemed to be more curls than usual) framing her pale face with its expression of (rather exaggerated) incredulity. Tony W, with his beer belly spilling over his waistband, was red-faced and looked suitably guilty (although it probably wasn’t his fault - printers are often unreliable). Ian, as usual, did nothing.
WednesdayI woke an hour early, and felt momentarily confused. It was impossible to get back to sleep, and I spent the next hour waiting for the alarm to go off. Bitterly cold outside.
In the morning I went to Watford and in a hardhat went around the new BQW site with Ben (Ian’s son, works in our photographic studio) who took photographs for the special BQW staff newsletter we are doing (called
On The Move - not my choice of title). I got my shoes covered in mud as we walked around the building site. Mike M from the BQW Move Committee joined us for about ten minutes before clearing off (he is known throughout BQW for being very lazy).
Then back to the agency to sign letters and return telephone calls. At the end of the afternoon Kate came to sit opposite and we had a long talk about our careers. “It’s alright for you” she said, “you’re qualified.”
ThursdayA meeting in the morning with Colchester Seals in Surrey. The MD is very volatile and unpredictable (but in a nice way), and as usual when I go into a meeting with him I never know when I am going to get out again. This time we talked about photography for his new brochure and trade press advertising - the shots had revealed all sorts of errors with the production process, and will have to be done again.
“I’m sorry if we havn’t done them right” I said.
“No, no, it’s not your fault. You’ve done us a favour actually. We are not following our own Quality procedures.”
I got back to the agency at two o’clock. Both Ian and Alan (our directors) were out. Tony W was making lots of noise and being obnoxious. Twice Kate cut him down to size, and the second time he seemed to lose all control and stormed about in a rage (“If she talks to me like that again I’m going to Terry about her” - Terry being our MD with ultimate power to fire people). Pete was exhilarated at the public way Tony W had been crushed. Judy (Alan’s PA) came over and asked me whether she should ring Alan and ask him to come back to the office (I said no).
More was to follow.
Ian returned to the office and Kate went to him (straight away) with a file-copy of a brochure that had just been printed. She had obviously been saving this up all day, as Tony W (who had managed the printing side) hadn’t yet seen it. The brochure was very sub-standard, and Kate told Ian and Tony W that she was rejecting the job. To my surprise Ian told Tony W off for not watching the job more carefully (possibly Angela had rung Ian and told him about the scenes earlier, so he had come in determined to be strong). Tony W was completely deflated. Alan took him into the Conference Room where they stayed for the rest of the afternoon.
Later, big balloons for Sarah’s birthday (she is twenty-one tomorrow) were being inflated. Ann (aged mid twenties, obese, heavy oval-shaped black glasses, very very accident-prone) just went near one of these balloons and it exploded. In the taut atmosphere it was like a gun going off.
FridaySarah the receptionist was twenty-one today. Big balloons had been put up around her desk to surprise her when she came in. We all sang “Happy Birthday” and stood in a semi-circle while she unwrapped her presents. She went round the semi-circle hugging each of us. We then had slices of a birthday cake Angela had made (how had she transported it on the tube?). Later Sheila gave out iced cup cakes she had made (the icing in Sarah’s preferred shade of baby pink).