MondayAndrea (account executive) was away today, Julie (trainee account executive) was subdued, Eleanor (trainee account executive) was sullen. The offices were generally quiet all of the day. It felt as if the agency was slowly losing steam.
Yvette (agency head) talked by 'phone to a rep from one of the national newspapers, and flew into a temper, demanding to talk to the rep's manager. When the manager came on she called the rep a moron and said she didn't want to deal with her anymore. Later the manager called back and I happened to answer the 'phone. Before putting him through to Yvette I deliberately mentioned the rep's name and said how helpful she had been in the past (which is true). "Thank you for saying that" the manager said. I put him through to Yvette and the bellowing began.
Later I learned from Katharine (PA to Terry, our ultimate boss) that Yvette had been told off for missing the billings target for May.
TuesdayMorning off to have a dental check.
When I got to the office (at 1pm) Katharine told me about a new business call that had rung the upstairs (PR division) number this morning. Katharine had been waiting for me to come in before passing the details on. I called the potential client back, and they placed ads immediately, which will account for a big chunk of June's target (Yvette was disgruntled when she found out, and told Katherine that all new business must go to her first).
At 2pm the weekly meeting was held, postponed from yesterday. As usual Yvette complained about all sorts of things. Most of her bitterest invective was directed at Andrea, who sat stony-faced and looking offended.
Late afternoon Hugh J (an elderly American) arrived from our Belgian oil client. Yvette had told us to make the office look busy ("I want a buzz") so as pre-arranged we got up from our seats every few minutes to walk into the other offices, and also rang each other up so it looked like lots of calls were coming in. Hugh J and Yvette disappeared into Yvette's office, and later I was called in to talk about Scandinavian media, a subject I knew nothing about (I had to bluff my way through by looking up BRAD on a laptop).
By the time the meeting finished it was 6pm. We (Yvette, Andrea and myself) took Hugh J to the Italian restaurant for dinner. Yvette talked about horse-riding despite Hugh J's obvious uninterest. By the time we got back to the agency Hugh J was talking encouragingly about lots of new business.
Afterwards Yvette gave Hugh J a lift back to his hotel in Knightsbridge. I went along as I needed to go to west London that evening. The powerful sports car made heads turn the entire journey.
WednesdayA lot of discussion before Yvette arrived about what to get her for her birthday. Julie said she was collecting the Mont Blanc range (big chunky fountain pens, retractable pencils etc). Andrea suggested getting her a Mont Blanc bludgeon.
Andrea told me about an interview she had gone to on Monday. "They told me the MD has a firey temper. It didn't seem to be any improvement on here".
ThursdayYvette and Julie were supposed to have been out all of the day at our catering client. However Jonathan (copywriter) rushed through from the loo at 10.30 saying "They're back, Yvette's parking her car now!" (the toilet lobby has a view of the back mews). We all looked at each other ominously, since such an early return was not a good sign.
Julie didn't say anything when we asked how the meeting went. Later when I logged into the system I saw the catering ads had been removed from the schedules. We heard Yvette loudly rearranging her day, booking herself into a beauty salon.
The toilet lobby played a second part in the day's incidents. The unisex toilet on our floor has a door into a tiny cramped lobby with a sink and window, with another door to the right into the toilet itself. Neil (graphic designer) always locks the door to the lobby when using the toilet. In the early afternoon Yvette tried the lobby door and found it locked and flew into a little rage. When Neil emerged a few minutes later he was told he must not lock the lobby door in future, but only the actual toilet door. She told him she had to be able to get into the lobby in case she needed to speak to him urgently.
FridayBusy day, mostly concerned with copywriting. I worked through the assignments helped by coffee and some shortbread biscuits. I also produced a European Media Guide presentation for one of our clients.
Neil was goading Jonathan and asked him about his salary.
Neil: "How much are you earning?"
Jonathan: "I'm not going to tell you that".
Neil: "Give me a clue - does it include glass beads?"
At the end of the working day Julie's teenage brother arrived to meet her. He was totally unlike her, being slim and dark. Two big gold rings on his right hand, one big gold ring on his left hand, gelled spiky hair, white England football shirt, pale blue jeans, trainers that looked new (but were actually just very well cleaned). He had a backpack and a big olive-green holdall with him, both items clearly very heavy. He sat in the account execs room pretending to be half-asleep, but actually watching everything through half-closed eyes. When Andrea asked him if he wanted a cup of tea his face went red and he could hardly speak.