The shopping mall is surrounded by huge car parks – nicely landscaped, with everything neatly ordered in lines and spaces. This well-ordered transportation process completely broke down last Easter when so many cars tried to get into the site that everything came to a halt for about an hour. Motorists became bad-tempered and lots of them got out of their cars and began shouting at the yellow-coated car park attendants (who just moved around sheepishly and said there was nothing they could do).