Still the reorganisation goes on. Halfway through Monday morning Malcolm Jeffery (overweight Sales Team Manager) came out of a meeting with Marc Bottoni (Managing Director) and paused by my desk, saying to me meaningfully: “You are a central cost, you lucky bastard.” This was a great relief as effectively I now report directly to Marc Bottoni, and have been removed from any necessity to earn my keep by achieving monetary targets (which would have been the case were I to have remained part of the sales team, who are only as good as their last sales figures).
This news made me a little complacent, and I went down to the middle sales floor intent on spending the rest of the morning chatting to Maria, one of the temps (early twenties, wavy black hair, freckled face - although a “temp” she has been temping at the company for well over a year, no-one thinking to offer her a permanent job). Maria is a history graduate (Queen Mary College) and because we are both interested in antiquarianism we have spent a lot of time together recently (Operations Supervisor Dave Sawyer half-jokingly telling people we are having an affair). Maria had been to a wedding in Bedford the previous weekend and told me about the staircase at the Swan Hotel which was taken out of Houghton House (now a ruin, but reputedly the model for the poet John Bunyan’s “House Beautiful” in
Pilgrim’s Progress).
It was while I was talking to Maria, drinking tea, and idling away my time that I got a message that Marc Bottoni wanted to see me. Feeling guilty (what had I done now?) I went up one floor, through the PA’s section and across to the MD’s office, the door wide open. Marc Bottoni didn’t ask me to sit down (although he remained seated himself) but said in his sour northern accent that he wanted me to go on the divisional senior manager’s training course this Thursday and Friday. I was aghast at this sudden news, since it would completely disrupt my plans for the week, but I didn’t see how I could refuse (going on the course must mean I am, in some way, considered a divisional senior manager - or at least divisional senior manager material). Marc Bottoni said Personnel would supply me with all the details and then turned his attention to the papers on his desk, ignoring me. All I could do was say “Thank you” to the top of his head (he is a very short man) and go back to my desk, pleased to be included in the course, but also annoyed at the rude way my agreement had been taken for granted.
Back at my desk I discussed the matter with IT Supervisor Eric Morgan and Sales Team Manager Malcolm Jeffery. It was a mistake to have done this as they were both jealous that I had been asked on the course and they had not. “You’re obviously included because someone has dropped out at the last minute” Malcolm Jeffery said nastily (and yet he was probably right, especially since Mitch Holmes was sick all week).
Thursday - I had to get up at five a.m., driving to work and parking in my usual space, the rest of the car park completely empty. The offices were all shut up except for the Driver’s Rest Room (open twenty-four hours) where I met the two managers who were giving me a lift to the training venue. These managers were from a different business unit, and I didn’t know them at all. I sat in the back of the car (a company Volvo) on the drive to the training centre, and we made polite corporate conversation for half an hour before I relapsed into silence.
Arriving at Hill House at eight o’clock, my first impression was of an old Cotswold manor house until we drew close and I realised it was all completely new. Inside it was comfortably furnished as a private house, the owner using his home as a conference centre for “elite” (ie very expensive) corporate training courses. On the walls lots of modern art, in every room shelves of books (lots of them I had read -
Founder by Amos Elon,
The Reader by Bernhard Schlink,
To The Land Of Reeds by Aharon Appelfeld etc).
At the back of the “manor” were outbuildings that resembled stables and outhouses, but were in fact accommodation for the delegates (there were about twenty of us in all) arranged in “cottages” of four or five bedrooms. My room was in Breeze Cottage, a very appropriate name since it was freezing cold during the night. I left my bag in my room then joined the others to drive across to a nearby hotel where the first of the training sessions was to be held.
The only other people on the course from my own business unit were Operations Manager Ian Murray (very tall, aged about forty five, cynical and slow of speech) and Sales Manger Frank Hunter. Apparently each business unit in the division was required to send three delegates to the course, which was called “Leadership School”. Ian Murray talked to me over coffee - two quiet people a bit out of place in a roomful of gung-ho extroverts.
“There’s lots of loud people here” I said.
“They’re mostly sales people” Ian said. “This is a sort of finishing school designed to turn high-achieving sales dickheads into corporate gentlemen - the next generation of the company’s leaders. You’ll see at the dinner tonight all the divisional panjandrums will arrive and look us over, trying to pick out those with the leader instinct.”
“That counts me out” I said.
“Me too” he said. “I’m getting too old for all this.”
The training sessions lasted from nine in the morning until six in the evening, and were mostly delivered by a limping MBA lecturer from Warwick University, who had a very populist manner, swearing profusely, telling jokes frequently, and often referring to “the Big Swinging Dicks” (people who make things happen). There was lots of role playing sessions, which I hated, and only a thirty-minute buffet lunch. On the plus side, the day was very well organised, and although one moved through the half-hour sessions at a bewildering pace, there was always the sense that one was absorbing information.
It was a very demanding course, and combined with the early start left me feeling exhausted (perhaps stamina was also being tested?). At six we returned to the manor house. I chose to go in Ian Murray’s car, and I felt I had got to know him well enough to ask a question that had been puzzling me.
“Everyone says Frank Hunter is on the way out, and yet he has been selected to go on this Leadership Course” I said.
“Mitch Holmes might want Frank Hunter out of the company, but Marc Bottoni has got other ideas” he said. “Mr Bottoni is a great one for divide and rule.”
At Hill House I sat in the lounge for about twenty minutes, making conversation, and then slipped away to my room where I lay down on the bed and rested until it was time to get ready for the dinner. I had been informed that this was to be a formal occasion so I put on a dark suit and silk tie (maroon with white spots).
Walking across the deserted courtyard towards the main house I felt very apprehensive.
This apprehension turned to alarm when I entered the big dining room and found that everyone else had taken their seats, the only place still free being the seat opposite Roy Whiting, Divisional Managing Director (on his right hand was the owner of the training centre, on his left was Marc Bottoni). I really didn’t want to take that place, but there was no option. I decided that the only way I would get through the evening would be by keeping a low profile and not drinking too much.
Roy Whiting (portly build, balding, raffish moustache) greeted me affably and seemed to remember who I was (we had met very briefly at the company event last week). He had a reassuring Stanley Baldwin quality of substance and unflappability. He paid very great attention to everything said by the owner of the training centre, who seemed to know everyone in the room and their backgrounds (including me, although I had never set eyes on him before). Marc Bottoni’s manner towards Roy Whiting was ingratiating in the extreme, and every sentence he spoke was delivered with a sniggering laugh that was very out of character. I talked to the owner of the training centre about books (an easy subject since our reading interests overlapped) and to Roy Whiting about horses (he told me his wife had just spent £29,000 on a horse). But mostly I remained silent.
After the dinner the senior managers, the training instructors and the owner of the training centre retired to an inner sanctum (presumably to discuss who had done well at the day’s training) while everyone else went to a local pub (The Fox). I really wanted to go to my room and go to sleep, but I could see that this pub visit was unavoidable. Outside the night air felt cold.
The pub was some miles away, and I travelled there with a trio of managers from a business unit in Newcastle. The driver of the car (an 05 reg BMW) was a surly-looking Geordie, very young looking (slim build, broken nose, short gelled hair standing up on end) who is apparently one of the top sales people in the whole division. He drove like a maniac (well over 80 mph) along the narrow country lanes so that I feared for my life, the music so loud it was impossible to speak (Mike Skinner, Natalie Imbruglia, Katie Melua).
We were (of course) the first to arrive at the pub, but only by a few minutes. The establishment was completely unremarkable, and was virtually deserted until the arrival of the twenty or so Leadership delegates. Conscious of the requirement to appear a good “mixer” I avoided talking to Frank Hunter and Ian Murray. Instead I forced myself to talk to complete strangers, finding some people off-hand, others quite friendly. The most responsive person was the surly-looking Geordie who was very easy to talk to - you just asked him a question and he talked about himself (his work, his two toddler daughters, his luxury timeshare). Geordies seem to have no concept of personal space, so that I felt the trio from Newcastle were always too close (I suppose they thought I was too distant, subtly edging away all the time).
In the basement of the pub was a games room, with a ping pong table. Competitive to the last, the surly-looking Geordie suggested I partnered him in a game of doubles against his two Newcastle colleagues. His deft skill at table tennis more than compensated for my mediocre efforts, and we won every game, against all comers (everyone had migrated to the games room and was watching the ping pong games).
It was two in the morning when I finally got back to my room and could shut the door on the whole ultra-competitive day.