Monday
Drowsy and wrapped up warm I went out to my car this morning. Foggy landscape. Cold train.
I briefed Neil (graphics designer) on the campaign for our construction client.
Work was slack in the agency, so I was able to take a long lunch. It was a change not to have to work incessantly. Visits to various shops, and then sandwiches and pastries sitting on my own in the window of Patisserie Valerie.
In the afternoon I talked to Yvette (agency head) about developing our agency selling points. It occurred to me that we had never really had a conversation before. She almost treated me as an equal.
Tuesday
Another quiet day. Yvette seemed curiously subdued, which was very uncharacteristic. Have the false promises made by Terry (our ultimate boss) finally broken her?
A vast bouquet of flowers arrived for Andrea (fellow account executive). By vast I mean it was really HUGE, almost as tall as I am, presented in a sort of sheaf of cellophane with a card that only mentioned the florist’s address and phone number. A waste-paper bucket had to be filled with water for the flowers to go into (every kind of long-stemmed flower you can think of). Andrea was very coy about who they had come from, smiling infuriatingly and refusing to say anything. When she went out to a client Eleanor (admin assistant) rang up the florist to see who had sent them. When she heard the news she bent over double in laughter, eventually gasping to us “Paul de Lion” (one of the PR consultants in the office upstairs, and a candidate for the title: creepiest person in the entire world).
Eleanor told Yvette, and Yvette mocked Andrea when she came back. During the course of the day it was revealed that Andrea is having an affair with Paul de Lion. I was shocked (not by the sexual congress, but by the selection of such an odious partner).
In the afternoon I opened a woman’s magazine (we get lots of voucher copies) and saw a double-page full-colour ad for one of our clients that we had not placed. Ringing our rep at IPC I found out that it had been placed thorough another agency. When I showed it to Yvette she almost crumpled.
Gradually rumours filtered out that there had been a major clash last night between Yvette and the cleaners, who are now threatening to leave (good riddance to them was my reaction).
Towards the end of the day I talked to Katherine, Terry’s PA. She is very committed to animal welfare and is a vegetarian. Quiet and reserved, she seems to live her life in a kind of limbo (as I suppose I do).
Wednesday
Sleepy and in a slight daze when I woke up, but the morning routine seems to have a momentum of its own that gets me washed and dressed and out of the door without my having to do any independent thinking.
I borrowed Yvette’s car and drove westward to see our construction client. People complain about driving in London but I find it no problem (the worst bit is getting the car in and out of the mews at the back, especially the mechanized security gate). I showed Peter B the new designs and the media discounts we have negotiated.
Returning to the agency, a meeting with Rhoda who is the new marketing manager at our toy client. She is related to the toy client’s MD, and obviously knows very little about advertising. I showed her round the agency, then used Terry’s office (while he was out) to talk her through the media schedule and creative proposals.
Terry came back and the three of us went to lunch at the Italian restaurant. Conversation was a bore. I realised I had been to the restaurant so many times I had tried everything on the menu.
In the afternoon I started to use Twitter for the first time. My main concern is that having started it, I shouldn’t let it drop (as I did with Facebook). Also, I need to decide what I want to use it for (I suppose I am trained to think in terms of campaign plans and creative rationale).
In the afternoon Andrea made received so many personal phone calls on her mobile that Yvette became very angry with her).
A great rush to prepare the Greenway presentation.
ThursdayI woke early, hearing the dog on the half-landing and my brother getting up to let her out. Then I slept again. Then I woke with the alarm and laid in bed thinking about how cold the room would be when I finally got up.
In the agency the Greenway presentation work continued. Also Greenway placed a number of ads with us, presumably as a test to see if we could handle them. No clear yet whether Andrea or myself will be handling them.
Andrea near the end of her tether with Yvette, and talking to me about leaving. She told me Yvette has a bad reputation among media reps, and was unable to keep staff on her team at the last agency she worked at. Unworthy thought, but I couldn’t help thinking that if Andrea did leave which of her clients I would be able to take over.
A lot of cost per thousand calculations in the afternoon.
Everyone working on the Greenway presentation, Yvette going through it stage by stage and complaining about almost everything. Often we were all called into her office to talk though various sections, Yvette firing hostile questions at each of us. During one particularly difficult onslaught Neil came to my rescue by suggesting we looked for some extra data (“Thank you for getting me out of that room” I said to him when we were out of earshot).
Eleanor made everyone a cup of coffee with whipped cream (Yvette’s favourite drink).
FridayNews that Duncan has gone (left last night after being called up to Terry’s office).
“I think he was advised to resign” said Eleanor.
“He had his chance and didn’t make the most of it” said Andrea.
“His going takes some pressure off the amount of income we have to generate” said Chris (part time Accounts).
All of the morning occupied by hectic work putting together the Greenway report. Andrea was editing this, and she grew more and more ratty as Yvette sent back pages with amendments scrawled over them. At one stage I thought Andrea was becoming hysterical.
John Wdwd arrived and we all gathered in the Boardroom upstairs for the presentation (leaving Eleanor to answer the phone). Despite Yvette’s opening speech about “personal chemistry” being a cornerstone of the agency’s client liaison, it soon became clear that she and John Wdwd were antagonistic towards each other. The presentation came to an end and Andrea saw John Wdwd out the door.
I felt I had to get out of the agency for a while, and went to the bank and bought the Times Literary Supplement.
The usual last-minute Friday afternoon rush of ads began, and I was grateful for Eleanor’s help – she is quick-witted and her work is accurate.